Legal notice

Legal notice

Who operates Saneo, how to reach us, and who supervises us.

Last updated 8 September 2026

1Operator

Saneo is operated by:

Trading name
Saneo
Legal entity
Not yet published: the operating company is being registered. This line will name it, with its registered address and number, as soon as it exists.

2Contact

For all questions, including about your personal data:

support@saneo.al

3Responsible for content

The operator named above is responsible for the content of saneo.al and app.saneo.al. Practitioner profiles, prices, opening hours and reviews are published by the practices and patients who write them. Report anything inaccurate or unlawful to the address above and we will look into it promptly.

4Supervisory authority

Personal-data processing in Albania is supervised by:

Authority
Commissioner for the Right to Information and Protection of Personal DataTiranë
Website
www.idp.al

5Hosting

The application and its database run in data centres in Frankfurt, Germany. The full list of service providers, with what each one does, is in the Privacy policy.

6Medical disclaimer

Saneo is a scheduling service, not a medical service. Nothing on this site, including the care assistant and the specialty descriptions, is medical advice, and using it does not create a doctor-patient relationship. Always consult a doctor about symptoms and treatment. In an emergency, call your local emergency number.

7Trademarks and content

The Saneo name, logo and the design of the site are ours. You may not copy them or reproduce the site's content beyond what personal use and the law allow. Third-party names and marks belong to their owners.