Saneo is the scheduling workspace for a single practitioner or a clinic with a full roster, with a patient directory in front of it and an international front door beside it. Set it up in an afternoon, and list yourself for patients only when you are ready.
The public directory is the other half of the product. A practice that lists itself shows up in patient search with real availability, and every booking lands on the same agenda your team already works from.
Photo, specialty, bio, languages, services and address, with your practice on the map. Patients search by specialty and city, or ask the care assistant.
Open slots come from your opening hours minus blocked time and booked visits, within the horizon and buffers you set. A patient never books a time you cannot honour.
A short guided Q&A turns a vague complaint into a specialty, then suggests listed practitioners for it. Patients arrive at the right door.
A patient can rate a practitioner only for an appointment that actually took place. What shows on your profile is earned.
Offer a video visit and the appointment carries a private room for you and the patient, opened from the appointment itself. No links to send around.
The same screens serve a solo practitioner and a clinic with a full roster. What changes is how many doctors are on them. Everything below exists today: this is the product, not a roadmap.
Day, week and month views, with the team side by side or one doctor at a time. Appointments, blocked time and days off live on the same grid.
One record per patient with contact details, visit history, notes and documents. Clinical notes stay with the practitioner; the front desk sees office notes and demographics only.
Owner, doctor and front desk. Invite colleagues with a link, give each of them a role, and the server enforces it. Adding a second doctor is how a solo practice becomes a clinic.
Define what you offer and how long it takes. Set opening hours, buffers, how far ahead patients may book, and whether online booking is on at all.
A private video room per appointment, opened from the visit itself. Patients join from their portal, you join from yours.
Booking confirmations, changes and a reminder the day before go out by email, and by WhatsApp where the patient agreed to it.
Appointments, time booked, revenue and new patients over the period you pick. Each doctor sees their own slice; the owner sees the practice.
Saneo Visit is the international front door: a site in English, Italian and German for people planning treatment in Albania. Their requests land in your Tourism CRM, where a request becomes a lead, a lead becomes a booked patient.
Your profile through the visitor lens, in the visitor’s language. They ask for a video consultation first, or send a written question with their timeframe.
Triage incoming inquiries with the language and timeframe visible, spot duplicates, and turn the promising ones into leads with one action.
Move leads from first contact to a booked visit and a converted patient. Next actions, overdue follow-ups and estimated value stay in view.
Message a lead on WhatsApp in one tap and send a treatment proposal as a PDF on your practice letterhead. Reports show how the funnel converts.
See what international patients see. Open Saneo Visit
Create an account and the onboarding wizard walks you through the rest.
Sign up with your email address. The practice you create is yours; that account becomes its owner.
Do you see patients yourself? Name, address, specialties, opening hours: the wizard asks once, and you can change any of it later in Settings.
Invite doctors and front-desk staff with a link, give each of them a role, and switch on your directory listing when the calendar is ready for patients.
Create your practice, set up your calendar, and decide later whether to list it for patients.
Questions first? Talk to us